Privacy Policy

We value the importance of protecting your personal information. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Personal information, for the purpose of this document, means all information specific to you, which is provided to us online – in other words, information that identifies you. This includes for, example, the following personal information that you may provide:

1.1 your name and surname;
1.2 email address; and
1.3 contact number(s).

Motor Acceptances values the information you choose to provide and that which we collect from you, and will take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. In terms of legislation, information will be provided to your insurer. Information relating to you is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information. Please note, however, that Motor Acceptances cannot guarantee the security of any personal information that you disclose online.

Whenever you use this website, complete a form or contact us electronically, we will process and collect your personal information.

Motor Acceptances will use your personal information only as appropriate in the normal course of business. The following are reasons why we would collect your personal information:
• to identify you;
• to process your instructions to us;
• to manage your policy/ies;
• compliance with the laws of the Republic of South Africa;
• detecting fraud; and/or
• direct marketing to you via email or telephone.

Motor Acceptances does not permit the selling or providing of personal information to third parties for independent use. We may, however, share your personal information with our partners if that information is required to provide you with the product or services requested by you. Our business partners will adhere to using your personal information as directed by us.

We will disclose your personal information when required to do so:
1.1 by any regulatory authority (such as the Financial Services Board) for the various financial sectors;
1.2 to comply with any regulation passed under relevant legislation, or any legal process;
1.3 to protect and defend Motor Acceptances rights and property (including intellectual property); or
1.4 when you have expressly authorised Motor Acceptances to do so.

Motor Acceptances reserves the right to, at our sole discretion, amend this Privacy Policy from time to time, and you agree that you will review the terms of this Privacy Policy whenever you visit our website for any such amendments.

This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of the Republic of South Africa.

When you do visit our website and in the process provide us with your personal information you will be agreeing to the provisions set out above.

You also authorise Motor Acceptances to act on the information that you send electronically. Please ensure that you have read and understood the terms and conditions of this Privacy Policy before you provide us with your personal information.